Return Policy

We want happy pups! 

That's why we offer a 100% satisfaction guarantee. 

If you or your pup isn't happy with your treats, just give us a buzz at 720.466.9878 or shoot us an email at woof@smartcookietreats.com and we'll make it right by either replacing your product with something else or issue a refund. Please contact us within 30 days of purchase.

Want to exchange for something else?

We'll send you a pre-paid return shipping label for the original product and send you the new product, no charge to you.  We'll ship the new product to you within 1-3 days of receiving the original product back.

Want a refund?

This is handled on a case-by-case basis as we are certain we'll find treats your pup loves, but if a refund is to be issued, please contact us within 30 days of purchase, we'll send you a pre-paid return shipping label for the product, and process the refund. It will take 3-5 days to show up on your statement.

Happy snacking!

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